RMA Server Outage Information
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RMA Server Outage Information

In July, RMA’s digital network will have a planned service outage. Below is detailed information explaining the service interruption.

This will affect all RMA offices and customers. Email, internet, intranet, network drives, web-based applications, remote access services, and public facing web sites will not be available. The service interruption supports adding new disaster recovery and backup capabilities necessary for a data center relocation scheduled later this year.

The second network service interruption is scheduled between Saturday July 14, 2018 at 2:00 PM CST and Sunday July 15, 2018 11:59 PM CST. This outage will affect select locations.

During the outage, access to internet and intranet, network drives, web-based applications, and email will be limited or unavailable for the RMA offices listed below. RMA Beacon desk phones will also be unavailable.

The following locations will be affected:

  • Beacon End Users – KC, MO
  • Davis, CA
  • Springfield, IL
  • Indianapolis, IN
  • Topeka, KS
  • Flowood, MS
  • Billings, MT
  • Raleigh, NC
  • Oklahoma City, OK
  • Saint Paul, MN
  • Dallas, TX
  • Spokane, WA
  • Eagan, MN

The following locations will NOT be affected:

  • Washington D.C.
  • Valdosta, GA
  • Public Facing Web Sites
  • USDA VPN Access
  • Beacon Data Center