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How to File a PRP Complaint

The PRP interim final rule includes a process for anyone to file a PRP complaint in confidence to RMA. The entire Federal Register notice of the interim final rule can be accessed at: The procedure for filing a PRP complaint is given in §400.722 (page 41924) of the Federal Register notice of the PRP interim final rule. Complaints may be submitted by any of the following methods:

Regular or Overnight Mail:
Director, Reinsurance Services Division
United States Department of Agriculture
Risk Management Agency
1400 Independence Ave, Stop 0801
Room 6747-S
Washington, D.C. 20250-0801

Email: Complaints may be sent via email to Please include "PRP Complaint" in the subject line. Failure to do so could delay or prevent the complaint from being forwarded to the proper personnel.

FAX: Complaints may be faxed to (202) 690-3604 to the attention of the Director, Reinsurance Services Division. Please include "PRP Complaint" on the first page or cover sheet.

All complaints must contain the following:
  1. The specific citation of the requirement in §§400.714 through 400.721 that has allegedly been violated;
  2. A detailed listing of the actions alleged to have taken place that violate the requirement;
  3. Specific identification of persons involved in the violation, and
  4. The date, place, and circumstances under which such violation allegedly occurred.

Any complaint that does not contain these items may be returned to the sender for further details before RMA can pursue investigation of the complaint. RMA may seek additional information to assist in investigating the complaint. If RMA's investigation determines there has been a violation of a requirement in §§400.714 through 400.721, it may take the appropriate actions authorized under §400.719 (j).